As a large, multi-function facility, the Station can at times be difficult to navigate. To ease the users experience within the Station, USRC and USI engaged designers to develop a new signage plan. The design incorporates similar signage options and elements that were present at the original construction of the Station. By eliminating visual clutter […]
USRC and the Union Station Parking Garage (USPG) take a proactive approach to safety and maintenance. We employ a team of engineers to regularly assess the condition of the parking garage structure and address identified repairs as needed. In 2014, all lighting on the Bus Deck and Parking Levels 1-4 was replaced with new, brighter, […]
USRC was awarded a grant from the District Department of Transportation (DDOT) to help fund improvements to the areas connecting pedestrians from H Street and the streetcar terminus through the parking garage leading into Union Station. Improvements were completed in early 2016 and include a dedicated pedestrian corridor with enhanced signage, lighting and handrails. In addition, […]
With several thousand people using the parking garage daily, it is USRC’s goal to make the experience as safe and pleasant as possible. In 2012, USRC was the sub-recipient of a Federal Railroad Administration (FRA) grant awarded to the District Department of Transportation (DDOT) to help fund the replacement of all 10 of the garage escalators from […]
In 2015, DDOT completed proposed enhancements along First Street NE that span from the NoMa neighborhood to Massachusetts Avenue NE. Improvements include widening of the sidewalks with landscaping, a new bike lane, and reducing vehicles to a one-way only lane.
May 2013 marked the completion of the Columbus Plaza Improvement Project. The District Department of Transportation (DDOT), lead project was funded by USRC, DDOT, National Park Service (NPS) and Amtrak. The two-year project resulted in improved vehicular circulation, providing an exit to the west as opposed to entry and exit both on the east side […]
In 2013 USRC funded the completion of three Amtrak area improvements within the Station; the ticket counter, customer service office and the design of a new Public Address (PA) system. The projects collectively improved the Station aesthetics, accessibility, and passenger experience and safety.
In only seven short months, January 2013 – July 2013, the Intercity Bus Terminal saw radical improvements. Development of 1,000sf waiting area, restrooms, and construction of a 350sf retail pavilion and 150sf information center pavilion as well as new directional signage and landscaping transformed the terminal to meet the needs of a transportation mode servicing […]
As of January 2015, all eight escalators throughout the station concourses have been replaced. The new escalators service the mezzanine levels of the train concourse and the west end of the retail concourse, as well as the food court and lower level. The escalators are speedier, more energy-efficient, and in some cases, wider than the old […]